Every year, Los Angeles households leave a lot of money unclaimed. The City of Los Angeles estimates that about 1 in 5 eligible Angelenos don't file or don't know they qualify for tax credits, leaving up to $579 million unclaimed each year. Paying a preparer can eat into whatever refund you do get. Free Tax Prep LA (FTPLA), run with the city's Community Investment for Families Department, connects residents to IRS-certified volunteers who prepare returns for free. The program